Terms and Conditions - Pressure Washing Bethnal Green

Welcome to our Pressure Washing service in Bethnal Green. By utilizing our services, you agree to abide by the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.

1. Service Agreement

Our pressure washing services include the cleaning of residential and commercial properties, encompassing surfaces such as driveways, patios, walls, and roofs. By engaging our services, clients acknowledge and agree to the scope of work outlined in their service agreement.

1.1. Scope of Work

• Residential Cleaning: Driveways, sidewalks, patios, and exterior walls.
• Commercial Cleaning: Building facades, parking areas, and walkways.
• Specialized Services: Graffiti removal, mold and mildew treatment, and surface sealing.

2. Pricing and Payment

All services are priced based on the size of the area, degree of cleaning required, and specific client needs. We provide transparent pricing with no hidden fees.

2.1. Payment Terms

• Deposit: A 50% deposit is required upon booking.
• Final Payment: Due upon completion of services.
• Accepted Methods: Cash, credit/debit cards, and bank transfers.

3. Scheduling and Cancellations

We strive to accommodate our clients' schedules. Appointments can be booked online or via phone. Cancellations must be made at least 48 hours in advance to avoid cancellation fees.

3.1. Rescheduling

• If a client needs to reschedule, they must notify us as soon as possible.
• We will make every effort to accommodate the new requested time.

4. Client Responsibilities

Clients are responsible for ensuring that the areas to be cleaned are accessible and free from personal belongings or obstacles that may hinder our work.

4.1. Preparation

• Move vehicles and outdoor furniture away from the cleaning area.
• Secure pets to ensure safety during the service.

5. Liability and Insurance

We carry full liability insurance to protect both our team and our clients. However, clients are responsible for any pre-existing damages or conditions on the property.

5.1. Damage Policy

• In the event of accidental damage, clients must notify us immediately.
• We will assess the damage and determine appropriate compensation.

6. Warranty and Guarantees

We offer a satisfaction guarantee. If clients are not satisfied with our services, we will rework the affected areas at no additional cost.

6.1. Service Guarantee

• Re-cleaning is available within 30 days of the initial service.
• Guarantees do not cover pre-existing conditions or subsequent damage caused by external factors.

7. Environmental Considerations

Our pressure washing methods are environmentally friendly. We use biodegradable detergents and ensure proper disposal of wastewater in compliance with local regulations.

7.1. Eco-Friendly Practices

• Use of non-toxic cleaning agents.
• Water conservation techniques to minimize usage.

8. Dispute Resolution

Any disputes arising from our services will be addressed through mediation before pursuing legal action. We aim to resolve issues amicably and professionally.

8.1. Mediation Process

• Clients should contact our customer service to initiate mediation.
• A neutral mediator will facilitate discussions to reach a mutually acceptable solution.

9. Amendments to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

9.1. Notification of Changes

• Changes will be communicated via email or our official website.
• Clients are encouraged to review the terms periodically.

10. Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any legal actions related to our services will be conducted within the jurisdiction of Bethnal Green.

By engaging our pressure washing services in Bethnal Green, you agree to these terms and conditions. We are committed to providing high-quality services while maintaining transparency and fairness in all our client interactions.